Effective Date: 14th July 2025
OVERVIEW
Welcome to headhug! The terms "we," "us," and "our" refer to headhug. headhug operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). headhug is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service, together with any policies referenced herein (these "Terms"), describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction and have given consent for any minor dependents to use the Services on devices you own or control.
You may be asked to provide personal details such as email address, billing and shipping information, and payment details. You represent that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. You may not transfer or assign your account.
SECTION 2 – OUR PRODUCTS
We strive to present accurate descriptions of our products, but actual colors or packaging may vary depending on your device. We do not warrant that products will meet your expectations or match images precisely.
Product descriptions and pricing may change at any time without notice. We reserve the right to discontinue any product and to limit the sale of our products or Services to any person, region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you are offering to purchase a product. headhug reserves the right to accept or decline any order at its sole discretion. Orders are accepted only upon confirmation and successful payment processing. We may cancel or modify your order and will attempt to notify you via the contact information provided.
All purchases are subject to our Refund Policy. You agree that your purchases are for personal, non-commercial use only.
SECTION 4 – PRICES AND BILLING
All prices are listed in USD and are subject to change without notice. Prices do not include taxes, shipping, or customs duties unless stated otherwise.
You agree to provide accurate, complete billing and account information and update it as necessary. You represent and warrant that (i) payment details provided are valid, (ii) you are authorized to use the payment method, and (iii) all charges incurred are your responsibility.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates only and not guaranteed. headhug is not liable for delays caused by carriers, customs, or events beyond our control. Once shipped, risk of loss and title passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content and intellectual property within the Services is owned by headhug or its licensors and is protected by law. You may not reproduce, redistribute, or exploit our content without written permission.
"headhug," our logo, product names, and other marks are trademarks of headhug. Unauthorized use is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools "as is" without warranties or endorsements. You use such tools at your own risk and discretion.
Future features added to the site will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may link to third-party websites or services. We are not responsible for their content, policies, or actions. Use them at your own risk and review their terms before interacting or purchasing.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
headhug is powered by Shopify. All sales are between you and headhug, not Shopify. Shopify is not liable for any issue arising from your use of our store or any purchase you make. You release Shopify from all such claims and damages.
SECTION 10 – PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy Privacy Policy and Shopify's Privacy Policy. By using the Services, you consent to data collection, storage, and sharing as described in those policies.
SECTION 11 – FEEDBACK
By submitting feedback or reviews, you grant headhug a perpetual, royalty-free license to use, modify, and publish your content for any purpose. You warrant you have the rights to share such content and it does not infringe on any third-party rights.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Information on the site may contain errors or omissions. We reserve the right to correct any such information and cancel orders if needed, even after submission.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services, including but not limited to: violating laws, infringing intellectual property, transmitting malware, or engaging in abusive or fraudulent activity. We may terminate your access for violations.
SECTION 14 – TERMINATION
We reserve the right to terminate your use of the Services at any time without notice. The obligations and liabilities incurred prior to termination shall survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Your use is at your sole risk.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, headhug and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or any products purchased.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless headhug, Shopify, and our affiliates from any claims, damages, or expenses arising out of your breach of these Terms or violation of any law or third-party rights.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, it shall be severed, and the remainder shall remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision shall not be a waiver. These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and headhug.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the State of Wyoming, United States. You consent to jurisdiction in the courts located in Cheyenne, WY.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. It is your responsibility to review them periodically. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@headhugsleep.com.
Business Information:
Trading Name: headhug
Email: support@headhugsleep.com
Business Address: MAP Distribution, 1021 East Lincolnway, Suite 6275, Cheyenne, WY 82001
Phone Number: +1 307 372-5928